Empathy Matter in Pilates

Yesterday, I tried a Pilates class at a nearby studio to explore different teaching styles and check out the atmosphere, with future plans of opening my own studio. The equipment was ample, the setup was clean and modern, but the class per se felt rushed. The young lady instructing us arrived a bit late, gave quick directions and barely engaged with us. She stayed seated on a reformer in front of us throughout, offering little interaction or feedback. Thankfully, I knew what to do, but I couldn’t help thinking how confusing this would be for someone new to Pilates or trying the studio for the first time - not used to the style.

As the class went on, I realized how disconnected the experience felt. The focus was solely on instruction, with little attention to how we were doing or feeling. Near the end, the instructor handed out disinfectant wipes, adding to the disjointed vibe. The lack of personal connection was clear, and as we finished, she informed of a membership package with discounts if I provide her name. It felt more of a transaction than a class.

Maybe the instructor was having an off day. Who knows?

However, this opportunity have me valuable insights and reinforced my vision for my future studio: a space where people feel seen and valued, where instruction goes hand in hand with empathy. A reminder that in Pilates—and in life—empathy matters and makes all the difference!

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